Common questions
A little clarity before your first charge.
Start here for the essentials. For advice about your vehicle or property, get in touch.
Which charger is right for my home?
Start with your vehicle’s connector, its AC charging capability, how far you drive, and where you park. Then review your electrical panel and cable route. The right setup meets your daily needs and fits the electrical capacity available.
What affects the cost of installation?
The charger, distance from the electrical panel, cable route, trenching, panel capacity, and permitting can all affect the price. Send us a description of your space so we can discuss the scope before providing an estimate.
What should I have ready for a quote?
Your vehicle make and model, your city, your preferred parking location, and any charger you already own are a good start. Photos of the installation location and closed electrical panel help. Do not remove electrical covers to take photos.
Will my electrical panel need an upgrade?
That depends on the available capacity and the proposed charging load. A site assessment is needed before deciding on a new circuit, a load-management option, or an electrical service upgrade.
Can you help with charging for a business or HOA?
Yes. Tell us about the property, who will use the chargers, parking arrangements, and the number of vehicles you need to support. We can discuss site assessment, equipment options, access, and a plan for installation.
How long will charging take?
There is no single charging time. It depends on the vehicle, battery level, temperature, equipment, and available power. Your vehicle’s manual and the charger specifications are the best starting points for your setup.
Are rebates or tax credits available?
Programs change and depend on the location, utility, equipment, and installation date. The federal Section 30C credit does not apply to property placed in service after June 30, 2026. Visit our taxes and rebates page for current source links.
What warranty covers my installation?
Equipment and installation coverage are separate. Your charger’s manufacturer provides its product warranty; the installation agreement sets out any workmanship coverage. Keep both documents and contact us with questions about your specific project.
Looking for more? Read about taxes and rebates, check warranty information, or contact Flux.